Pricing, Payments & Policies
Acceptable forms of payment
Betsy N Co. sends electronic invoices that you can pay using Visa, Mastercard, American Express or Discover. Checks are also accepted.
What is your return policy?
Due to the highly customized nature of our products, all deposits and products are non-refundable. Clients are sent proofs so there shouldn’t be any surprises with the final product. Betsy N Co. will not be responsible for errors on orders that were approved by the customer. We want you to love your stationery or design so if something doesn’t seem right, please contact us at firstname.lastname@example.org to discuss.
The deposit amount will vary depending on the project. Typically, a minimum of 50% of the total project balance is required before your design work begins. The deposit amount will be outlined in your design agreement. The deposit is non-refundable and will be applied to your final balance. The remaining 50% will need to be paid upon project completion before production begins on printed materials, website is launched or original artwork is sent.
I'm not near St. Louis, Missouri. Can I still work with you?
As much as I enjoy meeting face-to-face, I’ve found that communicating through email, video calls, and phone calls can save everyone a lot of travel time that can instead be devoted to your project.
How far in advance should I inquire about wedding stationery?
Wedding invitations should mailed 6-8 weeks before the wedding. So it’s ideal to have at least 2 additional months for the design process and production of you custom invitations.
Please inquire at least 4 months prior to your wedding date but sooner is always better! I often work with couples with their wedding a year away.